9 OCTOBER 2024

SCALE Middle East - Day 1

08.30 – 09.30

BREAKOUT AREA

NETWORKING

Registration

Registration opens at 8:30 AM.

All attendees are inviting to connect with fellow property managers and event partners over tea, coffee, and pre-show networking.

09.30 – 11.30

MAIN STAGE

GROUP SESSION

Roundtables

SCALE Middle East opens up with a friendly and intimate roundtable discussion to welcome all attendees and introduce you to a small group of professional and ambitious property managers.

Each table will be hosted by one of our event partners who will lead the conversation to collectively discuss the journey of scaling an STR business.

Learn from each other as we share our obstacles, milestones, wins, mistakes and thoughts about the future of the industry in Dubai and the Middle East.

*Don’t miss it – this is consistently one of our most popular sessions*

11.30 – 12.00

BREAKOUT AREA

REGISTRATION & NETWORKING

Coffee Break

Our first short break for tea, coffee and snacks.

12.00 – 12.30

MAIN STAGE

FOCUS SESSION

Leveraging Data and Technology for Success: Market Insights from Dubai's Vacation Rental Market

Join John An and Athul Mohan as they reveal key market insights in the Dubai short-term rental market. Attendees will learn about the growth of listings in the area and its impacts on competitive strategy as well as the evolution of key metrics like ADR, Occupancy and RevPar in the market. This presentation will also reveal local technology adoption, showing how data-informed pricing impacts revenue and occupancy.

SPEAKERS

John An (TechTape) & Athul Mohan (PriceLabs)

KNOWLEDGE ROOM

FOCUS SESSION

Property Churn Prevention At Scale

We’ll explore effective strategies to help you, as a short-term rental property manager, reduce property churn and retain more clients. We’ll discuss why properties churn—factors you can control versus those you can’t—and what you can do to prevent it. By setting clear expectations with owners from the start, consistently maximizing revenue, maintaining properties proactively, and communicating regularly, you can strengthen trust and ensure long-term partnerships. You’ll leave with practical insights on how to optimize your approach to property management and deliver the service that keeps owners satisfied.

SPEAKER

Chregan O’Flynn (Propr)

12.30 – 13.00

MAIN STAGE

FOCUS SESSION

A Journey to 8 Figures: Ups and Downs of the Industry From the Inside

This 30 minute journey tracks the fascinating journey of Syed Lateef and the Syedbnb brand charting the incredible highs and lows.

HOST

Oriol Plana

SPEAKER

Syed Lateef (Syedbnb)

KNOWLEDGE ROOM

FOCUS SESSION

Short Term Rentals… Ever Evolving Landscape

We come together as a cohesive force and bare it all… an honest exchange of ideas, thoughts and experiences about the ever changing landscape of STR space.

SPEAKER

Mahwussh Alam (One Perfect Group)

13.00 – 13.30

MAIN STAGE

PANEL SESSION

Regulation is Coming - Are You Prepared?

It’s no secret that the short-term rental industry has encountered swift and, in many cases, draconian regulation change and enforcement in the last year. This session will explore the evolving situation in Europe with a view to raising awareness for property managers facing inevitable change across the Middle East.

HOST

Damian Sheridan (SCALE)

SPEAKER

Marco Celani (Associazione Italiana Gestori Affitti Brevi), James Weatherby (Key Data)

KNOWLEDGE ROOM

FOCUS SESSION

Managing a Portfolio of Over 1,000 Units

Hear from Nina Klishevich about how Blueground navigated local market opportunities and increased operational efficiencies to scale their rental portfolio to over 1000 units.

SPEAKER

Nina Klishevich (Blueground)

13.30 – 15.00

RESTAURANT

LUNCH & NETWORKING

Lunch Break

Enjoy a seasonal international lunch buffet with mineral water, sodas served at the onsite restaurant.

15.00 – 15.30

MAIN STAGE

FOCUS SESSION

How to Make People Cry

An unconventional (and somewhat hair-raising) session, delivered by professional Storyteller, Neely Khan. Learn how to influence emotions with words and stories and ensure guests book with you and become your biggest fans, every time.

SPEAKER

Neely Khan

KNOWLEDGE ROOM

PANEL SESSION

Expansion into Saudi Arabia

This panel discussion focuses on the opportunities and challenges of entering the short-term rental market in Saudi Arabia.

HOST

Marc Diab (Consultant)

SPEAKER

Vinayak Mahtani (bnbme holiday homes), Faisal Altuwaim (Oaktree), Peter May (SilkHaus)

15.30 – 16.00

MAIN STAGE

PANEL SESSION

Building Strong Team Culture and Core Values: The Key to Scaling and Sustaining Company Growth and Success

Join our international panellists as they explore the critical role of a unified, value-driven workplace and how this can enhance collaboration, boost morale and drive sustained growth and long-term success.

HOST

Ari Eryorulmaz (Extenteam)

SPEAKERS

Mahwussh Alam (One Perfect Stay), Noelia Novella (Doinn), TBC (Virtupro),

KNOWLEDGE ROOM

PANEL SESSION

Expansion into Abu Dhabi

This session will focus on all considerations when entering the short-term rental market in Abu Dhabi.

HOST

Marc Diab (Consultant)

SPEAKER

Peter May (SilkHaus), Paul Mallee (Maison Privee), Kika Pavese (MD Real Estate)

16.00 – 16.30

MAIN STAGE

PANEL SESSION

Choosing the Right Tech in a Sea of Options

Our final session of the day focuses on the tech space in the STR market and how property managers should go about choosing the right technology and software in this vast and ever-evolving marketplace. Hear from three local operators and their experiences that led them to choosing (or not) certain tech services in their day-to-day operations to scale their business.

HOST

Robin Clifford (Guesty)

SPEAKERS

Vinayak Mahtani (bnbme holiday homes by hoteliers), Ryan Luke (Luke Stays), Margarita Nazarova (RAD Holiday Homes)

10 OCTOBER 2024

SCALE Middle East - Day 2

08.30 – 10.00

BREAKOUT AREA

NETWORKING

Registration

Day 2 begins with tea, coffee and networking with attendees and show partners.

10.00 – 10.30

MAIN STAGE

FOCUS SESSION

Breathing Life into Business: From ICU to Success in Short-Term Rentals

Ridhwaan shares his journey battling COVID pneumonia, including a month-long hospitalization, 8 days in the ICU, and 3 months reliant on oxygen. Despite facing death, he emerged with a newfound determination to live fully and seized the opportunity to build a successful short-term rental business.

SPEAKER

Ridhwaan Basa (Tenacious Property)

10.30 – 11.00

MAIN STAGE

FOCUS SESSION

How to Build The Foundations of a Solid Direct Booking Business

Leading #BookDirect advocate Mark Simpson will share his top 7 tips to help you generate more direct bookings and reduce any dependency on OTAs.

SPEAKER

Mark Simpson (Boostly)

11.00 – 11.30

MAIN STAGE

PANEL SESSION

Building in Public: Transforming Standard Business Practice into Captivating Content

Join three of the most notable names in the local short-term rental and real estate market as we explore how to share your business journey transparently, turning even mundane aspects into compelling content that engages audiences and builds a loyal community through storytelling and authenticity.

HOST

Oriol Plana (Mr Alfred)

SPEAKERS

Redeet Negate (BNB in Dubai) & Syed Lateef (Syedbnb) & Tahir Majithia (Prime Capital Real Estate)

11.30 – 12.00

BREAKOUT AREA

REGISTRATION & NETWORKING

Coffee Break

Mid-morning coffee break

12.00 – 12.30

MAIN STAGE

PANEL SESSION

The AI Revolution - Ignore it at Your Peril

AI is transforming the short-term rental industry through automation, dynamic pricing, and enhanced guest experiences. Hear from our expert panel about why all property managers should embrace AI to streamline operations, stay competitive, and meet evolving market demands.

HOST

Joel Alexander (Kendal.ai)

SPEAKERS

Shahar Goldboim (Boom), Lorenzo Lella (Octorate), Felice Nicola Covelli (CleanBnB)

12.30 – 13.00

MAIN STAGE

PANEL SESSION

How to Boost Revenue in an Over-Supplied Market Without Slashing Prices

This presentation discusses how to boost revenue in an over-supplied short-term rental market by utilising data-driven pricing strategies, enhancing guest experience, and offering unique value-added services, without lowering rates.

HOST

Lynnette Sacchetto (RealTrust UAE)

SPEAKERS

John An (TechTape), Bhavya Gandhi (Mr.Alfred), Roman Solyanyk (Beyond)

13.00 – 13.30

MAIN STAGE

PANEL SESSION

Preserving Your Reputation While Scaling Your Short-Term Rental Business

This panel discussion will explore key aspects of reputation management for professional operators, focusing on brand value, technology’s impact, scaling challenges, handling guest reviews, and maintaining positive reputations across multiple sales channels, including OTAs and booking platforms.

HOST

Gianpaolo Vairo (SCALE)

SPEAKERS

Ghadi Akchar (Airbnb), Saagar Panchal (Manzil & Hireavilla, Tejas Halbe (Bespoke Property Management)

13.30 – 15.00

RESTAURANT

LUNCH & NETWORKING

Lunch Break

Enjoy a seasonal international lunch buffet with mineral water, sodas served at the onsite restaurant.

15.00 – 16.00

MAIN STAGE

GROUP SESSION

Roundtables

The penultimate session of SCALE Middle East is for all attendees to reflect on what we have learned over the 2 days, looking to the future and how we can all collaborate to strengthen the short-term rental market in the region.

16.00 – 16.30

MAIN STAGE

PANEL SESSION

Customer Acquisitions Strategies: The Similarities Between Real Estate and Short-Term Rentals

Our final session will focus on how real estate and short-term rentals overlap, and what both two industries can learn from each other in terms of marketing, LeadGen and conversion.

HOST

Silvia Eldawi (PROPOLOGI)

SPEAKERS

Suzana John (Kendal AI), Vahan Papoyan (Deluxe Homes)